Fatal error installing hp printer on vista

When I try to load the drivers the message comes back ' windows located the driver software but encountered a problem when installing it'. I have tried the steps above and downloaded the driver software from HP Mb of it! I have also disabled the Virus software and firewall when installing. Office Office Exchange Server. Not an IT pro? Resources for IT Professionals. Sign in. United States English.

Ask a question. Quick access. Search related threads. Remove From My Forums. Asked by:. Now print as a sample document to test if the printer driver is successfully installed or not and if the printing error is fixed. If you get an alert that says a fatal error occurred preventing product use during your HP printer installation it can be due to the fact that you are using a bit edition of Windows. In this case, you should try using the bit edition instead.

Some users have reported that the bit HP printer driver works flawlessly even on bit edition Windows without the fatal error. You can download the appropriate bit version driver for your printer from the official HP website.

If none of these solutions worked and you are still getting fatal errors, HP support can help you resolve the problem. The customer support agents will try to remotely to fix the error.

You can proceed from here and let the customer support resolve the error by connecting to your PC remotely. Printers are an important piece of office equipment and not being to use them can be quite annoying.

If your HP Printer displays the message a fatal error occurred preventing product use while installing the latest drivers, you should be able to fix the problem following the solutions given in this article.

Do let us know the fix that worked for you or if you have a new fix that is not listed in this article in the comments below. Restoro has been downloaded by 0 readers this month.

One method that can help you is to perform a system restore on Windows See in this article other great solutions for fixing fatal errors when installing HP printer drivers. This situation requires you to perform a Hard Reset. Find out more about troubleshooting the issue in this guide that includes quick solutions to fix errors This is an errors that users usually get when they try to print some documents. Commenting as. Not you? Save information for future comments. If you get a message that says a fatal error occurred preventing product use from your printer, a certain HP app may be the cause.

You can opt for restoring your system to a healthier state by relying on a professional tool. Another solution is to make some changes in the Hardware section from the Control Panel menu. When the HP printer displays a fatal error during installation, you can fix it by modifying the Spooler service settings. To fix various PC problems, we recommend Restoro PC Repair Tool: This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance.

Click Repair All to fix issues affecting your computer's security and performance Restoro has been downloaded by 0 readers this month. This is how you can fix registry errors using Restoro: Download and install Restoro. Launch the application. Wait for the application to find any system stability issues and possible malware infections.

Press Start Repair. Restart your PC for all the changes to take effect. Still having issues? The Windows Control Panel opens. Click System and Maintenance , and then click Device Manager. The Device Manager window opens. Click View , and then select Show hidden devices on the drop-down menu.

A list displays in the Device Manager window. Click the plus sign next to Printers to expand the listing. The Update Driver Software screen displays. From the Update Driver Software screen, click Browse my computer for driver software , and then click Let me pick from a list of drivers on my computer.

The Add Printer Wizard screen displays. From the Add Printer Wizard screen, select your printer driver from the list, and then click Next. The driver installation process begins. Make sure to select the printer that you are trying to install. When the driver software installation is complete, click Close to close the Update Driver Software window.

The original software installer window displays, and the software installation continues automatically. When your software installation is complete, click Finish. Select a location. Europe, Middle East, Africa.